IT Services & MSP

Purpose-Built for
IT Services Firms

Manage service delivery, track SLAs, bill recurring contracts, and plan resources — all from one platform designed for technology consultancies.

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Common Pain Points in IT Services & MSP

Recurring Revenue Complexity

Managing mixed billing models — retainers, T&M, and fixed-price — across dozens of active contracts.

Resource Skills Mismatch

Assigning consultants without visibility into skills, certifications, or current workload across projects.

Fragmented Service Delivery

Support tickets, project tasks, and client communications scattered across 3+ disconnected tools.

Purpose-Built Solutions
🔄

Managed Services Templates

Pre-built engagement templates for managed services, staff augmentation, and SLA-based contracts with automatic renewals.

Delivery Sales
📋

Recurring Invoice Automation

Generate invoices automatically from contract terms, tracked time, or fixed schedules with multi-currency support.

Finance
👥

Skills Matrix & Resource Planning

Match consultants to projects based on skills, certifications, availability, and utilisation targets.

People & Dev Delivery
🔒

Security & Compliance

GDPR compliance, audit logging, 2FA, and role-based access controls built in — essential for handling client data.

Platform

Ready to transform
your it firm?

See how Avaro One replaces your fragmented tool stack with one connected platform — purpose-built for it services & msp.